UX in Telecom

The telecommunications world is a highly competitive one. Once a world dominated by monopolies that could shovel whatever service or offering they wanted to on their customers things have changed greatly in the cellular age. Now companies look for anything to keep their edge in an increasingly competitive world and are turning to design. Let’s […]

UI & UX — Combination and Confusion

Last year I started on a new team that was going through quite a few problems with a pretty major initiative. The meetings were the daily “fire extinguishing” types trying to get things back on track. I strolled in as the newcomer and wasn’t even expected to contribute much given my intended duties. As usual, […]